Friday, July 17, 2009

MyAnswers: This operation has been canceled due to restrictions in effect on this computer.

I've recently fixed a computer which displayed the message: "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator." The message appears when clicking on a link in an email in Outlook 2007 which is an annoying problem. It was very time consuming to determine a fix this issue.

To our users please don't installed Firefox on a computer. This problem from our tests is due to Firefox. This has been a problem for a couple of years and it keeps popping up. Because there are new releases of software, each time the previous fix doesn't work, so we have to find a new fix.

The fix for this problem is documented in MyAnswers solution 1665.

- Kelvin Eldridge

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