Thursday, August 18, 2011

Critical alert: Telephone call from scammer purporting to be from Service of Windows Operations James Stevenson. Issue: Illegal copy of Windows.

Only moments ago I received a call from a person called James Steveson who said they were from Service of Windows Operations a section of Microsoft. He informed me  they had detected an illegal copy of Windows on my computers. He wanted me to go on my computer. My computers are legitimately licensed so I knew immediately the caller was a scammer.

I asked for his telephone number so I could call him back. He provided an address of 75 Ressdale Street but I was not able to obtain any further information and I’d be certain this information isn’t legitimate. By asking for the a number to call them back on this would provide an ability to trace the caller. The caller knows this so hung up.

I reported the information to Optus (my telephone service provider) but it requires three calls for them to take action. There does not appear to be anything in place to protect consumers so each consumer has to effectively look after their own interests.

In this case the caller appeared to be using the telephone directory information to contact me.

Should you receive any unsolicited call from overseas letting you know you have a problem on your computer it is almost certainly a scammer.

Please take care.


Kelvin Eldridge

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