Tuesday, September 20, 2011

Fix computer. Templestowe, Templestowe Lower, Doncaster, Doncaster East, Lower Plenty, Montmorency, Eltham

If you have the skills, fixing your own computer is the best and most cost effective option. But for those without the skill (or even just the knowledge to fix a particular issue) I can assist people and businesses in Templestowe and the surrounding areas ( Doncaster, Doncaster East, Templestowe Lower, Eltham, Lower Plenty Montmorency). I’m happy to fix the problem and share what I’m doing, so you’re able to fix your own problem should it occur again.

Many people are reluctant to call a computer support person and will take hours to try to fix the problem themselves, when the problem may be fixed in a matter of minutes. Sometimes all it takes is someone who knows what they’re doing to advise you and the problem vanishes immediately. For example one client recently had a problem with Outlook which took six minutes to repair and another Outlook problem was fixed in around fifteen minutes. Because I don’t charge a set fee, a call out fee (for locals), but only charge for the time it takes to solve the problem the cost was minimal. Some problems are difficult and take longer, but at all times you’re in control as I keep you fully informed and you can see what I’m doing. Some workshops fix problems in a matter of minutes but still charge you a hefty fixed fee because you don’t see what was done.

No longer do you have to sit on the telephone for half an hour or waiting for support. No longer do you have to have a long conversation trying to explain your problem over the telephone. No longer do you have to worry about giving someone you’ve never met remote (and may be located overseas) access to your computer. Now you can book a time and be at your place when it suits you. You get to talk and meet a local you know will be around should you have another problem.

If you need help with your computer give me a call on 0415 910 703.

Kelvin Eldridge

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