Tuesday, March 28, 2017

Can't access Facebook when using Vodafone as hotspot. Error Safari Can't Find the Server.

I recently set up a mobile phone as a hotspot for some friends who were here from overseas. They could then connect their mobile phones to the hotspot to connect to the services they wanted to use. This avoided using expensive mobile data.

One thing I found which didn't work was Facebook. They could access anything they wanted on the internet including Facebook Messenger, but they could not access Facebook using www.facebook.com.

Testing the mobile phone hotspot using a MacBook Air, I would receive the following error message.


As you can see, even though I was typing www.Facebook.com, this would redirect to the site https://web.facebook.com. I tested this URL connecting via an ADSL service and went to the Facebook site www.facebook.com.

Further testing showed the problem wasn't with Vodafone, or Facebook, but the quite old Huawei mobile phone running Android 2.2.2. The Vodafone SIM in a newer Huawei mobile with Android 5.1, allowed access to Facebook when used as a hotspot.

A final tip. If you find yourself in this position and need access to your Facebook, use m.facebook.com to access the mobile version of Facebook. That website address worked around the problem.

Kelvin Eldridge
www.OnlineConnections.com.au

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