Myki readers on Smart buses often not working

With all the talk about fare evaders you'd think the government would want their Myki readers working reliably. On Saturday I was on one bus on Doncaster Road and the Myki readers on the bus weren't working. Then later that day I was on another bus from Box Hill and again the Myki readers weren't working.

Not only is the government losing money by people not paying to use the bus, but the time wasted as people stand there trying to get their card to read and then trying each machine without luck wastes everyone's time. I saw another women in Nunawading recently trying to get her Myki card to register and the driver got frantic and told her to just get off. The bus driver was running about 8 minutes late an considering the buses are scheduled every 15 minutes that's running considerably behind schedule.

The government is putting a lot of money into dedicated bus lanes inconveniencing drivers, yet how much time is wasted with people having to touch on and off, as well as revenue lost when a considerable number of machines are not working when they should.

Here's another Myki reader which had crashed and was showing the program screen. (Sorry about the low quality image.)

 

Kelvin Eldridge
Online Connections
www.OnlineConnections.com.au
Call 0415 910 703 for computer support.
Servicing Templestowe, Doncaster, Eltham and the surrounding area.