I read the following article in The Age and thought there were some quite interesting points, and it raised a thought I'd not considered.
http://www.theage.com.au/national/snail-mail-gets-even-slower-20160317-gnldtg.html
Now is probably a good time if you're sending out mail to perform some testing in terms of delivery times. I remember a few years ago standing in a queue in the ANZ bank. The person in front was really annoyed they'd received their credit card statement just a few days before the cut-off date and thus missed paying on time. I'd noticed the same in the past so understood where the customer was coming from. The teller didn't appear to understand. The short payment period on the ANZ credit card, coupled with delays getting the letters out back then I'd also noticed the very short payment period and one of the reasons I' ditched the ANZ credit card. With Australia Post now taking longer to deliver, the delay may impact more consumers.
One of the topics raised in the article was that some businesses may actually be breaking the law by not sending out mail with enough time to meet particular dates.
Another interesting point raised is that all mail posted in Victoria ends up going through the Dandenong sorting centre. WOW. If a letter is posted in a country town, to someone else in the town, it first has to come to Melbourne and then go back again.
I've not really thought about the changing delivery times for Australia Post, but sometimes when we do post mail, it is important to have a realistic idea of the delivery times. No longer can you think the mail will necessarily be delivered in a day or two. Perhaps it's time to run a few tests to see how long delivery times actually are.
Kelvin Eldridge
www.OnlineConnections.com.au
http://www.theage.com.au/national/snail-mail-gets-even-slower-20160317-gnldtg.html
Now is probably a good time if you're sending out mail to perform some testing in terms of delivery times. I remember a few years ago standing in a queue in the ANZ bank. The person in front was really annoyed they'd received their credit card statement just a few days before the cut-off date and thus missed paying on time. I'd noticed the same in the past so understood where the customer was coming from. The teller didn't appear to understand. The short payment period on the ANZ credit card, coupled with delays getting the letters out back then I'd also noticed the very short payment period and one of the reasons I' ditched the ANZ credit card. With Australia Post now taking longer to deliver, the delay may impact more consumers.
One of the topics raised in the article was that some businesses may actually be breaking the law by not sending out mail with enough time to meet particular dates.
Another interesting point raised is that all mail posted in Victoria ends up going through the Dandenong sorting centre. WOW. If a letter is posted in a country town, to someone else in the town, it first has to come to Melbourne and then go back again.
I've not really thought about the changing delivery times for Australia Post, but sometimes when we do post mail, it is important to have a realistic idea of the delivery times. No longer can you think the mail will necessarily be delivered in a day or two. Perhaps it's time to run a few tests to see how long delivery times actually are.
Kelvin Eldridge
www.OnlineConnections.com.au
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