A couple of days ago our home phone with TPG wasn't working for a few days. A Telstra technician was required and fixed the problem. Now just a couple of days later the home phone and internet are not working again.
I called TPG support and they informed me the problem was Telstra was having problems and the problem should be solved by 7:30 pm. On the TPG site they only refer to a third party and the outage for the home phone being from 1:42 pm to 7:30 pm and internet being 1:42 pm to 11:30 pm.
From the TPG site, the "exchanges Belgrave, Melton, Scoresby, Sunbury and Templestowe may experience Internet and home phone connection difficulties".
Hopefully this may assist others who are in a similar situation.
Kelvin Eldridge
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