Tuesday, July 21, 2015

Alert: Google Adwords: Ads soon stopping - Money almost depleted.

I received this message this morning and thought is this a scam, or is it a legitimate message.

Here's the situation. I haven't used Google Adwords for advertising since 2013. All the campaigns were paused. The only advertising I did was as part of my testing and I didn't find Google Adwords worked for me. I spent more than the work I received. All campaigns were paused.

This morning I received this message and when I went into Google Adwords, there was a campaign that was running. I paused the campaign and again made sure all campaigns were paused.

I then checked my statement and I can see there's been no activity since the period 1/8/2013-31/8/2013 and there was closing balance of $0.00 Yet today there's activity.

This really doesn't make sense and is a concern. I'm always concerned there's a possibility of an error on Google's part and charges could be incurred. I've now deleted all campaigns and removed the expired credit card details. I still prefer to have access to the tools in Google Adwords as I find them useful, but if I find an issue, it will probably be best to delete the account. The real concern is I've seen others rack up quite substantial bills unexpectedly in other online services. That makes me wary of any online service where you provide a mechanism for them to receive payment.

If you get messages from Google Adwords you should check your account and make sure everything is as you expect it to be.

Kelvin Eldridge

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