Thank you to Des Pitfield for his excellent work. You can find Des Pitfield at http://www.despitfieldphotography.com/ and also on the JustLocal page for Doncaster East (www.JustLocal.com.au/3109).
Kelvin Eldridge
http://www.justlocal.com.au/
MyAnswers has now been updated to be compatible with Virtual Profit Sharing.
Virtual Profit Sharing is the Online Connections loyalty reward program for customers of Online Connections and JustLocal. Virtual Profit Sharing or VPS for short, is our way of saying thank you to clients for referring others to our services. VPS is based on two principles. It is generous and when we benefit so do our customers.
You can check out MyAnswers at www.MyAnswers.biz and using your VPS member code you can now let others know of the solutions available.
Thank you for your support.
Kelvin Eldridge
www.OnlineConnections.com.au
www.JustLocal.com.au
I’ve often read that recycling saves around 95% of the energy required to manufacture an aluminium can from bauxite. I became curious as to how much energy that really was. As it turns out, each aluminium can our family recycles saves the equivalent of around 5% of our daily electricity usage. So next time you’re putting your recycle bin out you can feel pleased you really are making a difference to the world. Perhaps next time you see that thoughtlessly discarded drink can in the street put it in your recycle bin. The person’s thoughtlessness is your energy offset.
Aluminium Cans - Liquid Energy... Read More
- Kelvin Eldridge
www.OnlineConnections.com.au
There is a lot of talk about “The Cloud” and it can get pretty confusing to many people. Think of The Cloud as a push by computer companies to get people to run their services from centralised machines rather than on your local computer. This enables software providers to provide software as a service rather than a product for you to install on your computer. Many people already use services in The Cloud. If you use Hotmail, Yahoo mail or Gmail you’re using “The Cloud”. So really it is no big deal. Services were already being delivered via the internet before “The Cloud” came along.
In September Apple will be making its iCloud service available. But really, can this be considered a Cloud service? Not really. It is simply using the internet to provide centralised storage and then to enable attached devices to synchronise the data across devices. Thus my reasoning behind why iCloud should really be called iSync. Apple is about providing devices you carry around with you and from what I can see, they want you to have your data and applications installed on your devices. Nothing wrong with that approach at all. It has many advantages such as local performance is often better than services running on the internet and if you have no connection to the internet you can continue to work offline.
The problem with calling the service iCloud is people will be looking for the Cloud based services which are typical of how others are marketing “The Cloud”. This will confuse people. Of course calling it iSync is really not modern or trendy so let’s just put this down to marketers having poetic licence.
Hopefully that makes it easier for you to see the term Cloud will be used by many organisations in different ways. “The Cloud” sounds far sexier than “The Internet”, but what people really need to do is work out what services are being made available and how they can take advantage of those services. Whether it is called iCloud or iSync doesn’t really matter. It is about what the service will do for you.
Kelvin Eldridge
www.OnlineConnections.com.au
Using the power meter I sell on the Energy Cost Calculator page I decided to collect the power usage for a number of devices around people’s homes and home offices. The aim is to assist people in determining the amount of electricity appliances use. By our family changing some simple habits we’ve been able to reduce our electricity to under half the average for our size of family. I’d estimate about a $500 a year saving for us, but if we were using the average the saving would be closer to $1,000. I know I’d prefer that money in my pocket each year and all done with very little outlay involved.
This level of saving far exceeds the savings made by installing expensive solar systems so anyone can do it. The best part is there is no up keep, almost nothing to be spent and you’ll achieve more than the government aims to with its carbon tax. Really if everyone just looked at their usage and changed their behaviour a little we could avoid the carbon tax and that would save us all a lot of money in the future. I’m pretty sure by now those who have installed solar systems have realised they’re not saving anywhere near what they expected.
The following are the items that I’ve measured and make available in MyAnswers solution 2112. The solution is available free of charge to those purchasing one of the devices on the Energy Cost Calculator page.
Telstra F2300 Answering Machine
Rank Arena LCD TV/DVD TL1951-BDTP
Acer Aspire One Series Netbook AV10
Toshiba Satellite Pro A120 Notebook PSAC1A-0QV03J
Epson Aculaser C1100 Colour Laser
Compaq 7500 17" monitor PE1163
Acer AL1715 17" LCD monitor ET-L2102.216
Epson Stylus TX210 All-in-one
Panasonic DVD Recorder DMR-XW300
LG Plasma TV 50" 50PS30FD-AA.AAULLH
Netgear Wireless Cable Modem Gateway CG814WG v3 (Optus)
Tefal Avanti Deluxe Toaster
TinyPro LED Projector 2009199
TEAC Std Set Top Box SDR161T
Kye Systems Corp. Multimedia Hi-Fi Speaker Systems SP-G10
JVC Television 25" AV-25LS
LG 6H Hi-Fi Stereo VHS/DVD player V782W
Ozito ECO 320 Lawnmower
Telstra Pre-paid mobile wi-fi
Sanyo Clock Radio RM399
Apple iPad 2
Panasonic 5.8Ghz Digital Answering Machine KX-TG4391AL
Target King Size Electric Blanket GW281
Kelvin Eldridge
www.OnlineConnections.com.au
I've now had the chance to quickly review Office 365 and I can see some areas where I feel it could be better and some areas where I think it could really benefit micro and small businesses.
In a nutshell, Office 365 is Microsoft's attempt at providing software as an online service. You get access to Office web apps (Word, Excel, PowerPoint, OneNote), Email, Calendar, web site, collaboration, instant messaging and online meetings.
My focus is reviewing Office 365 for micro and small business users. It is important to review Office 365 against your needs. The plan marketed by Microsoft to this group of businesses is "Microsoft Office 365 for professionals and small business". The plan is designed for up to 25 users.
To quote from the Microsoft site you receive:
- A solution without dedicated IT staff
- Essential email, calendar and web site services
- Free online community support
- Month-to-month subscription
If I look at this list it really doesn't impress me that much. Most small businesses I know don't have dedicated IT staff, they already have email, calendar and in quite a few cases web site services, can already get free online community support (which I think is a poor substitute for decent support) and even though it is a month-to-month subscription, as a business you need to make a decision that will last you for some time.
I should explain why I think community support is often a poor option for users. First I find there are quite a few members on community support forums who are rude and obnoxious. Whilst most are pretty good, the few spoil it for everyone. My experience is you will be offended by these people at some point in time. I don't like putting my clients in a position where they can get offended. I've found some of the advice to be substandard (from well meaning people) to the point where users would damage their computer should they take the advice. Since free support is just that, if a problem is hard and requires some effort that is where a quality paid support person will make sure the client is looked after. The other aspect is I find those putting a lot of energy into forums tend to become blinkered to other options, often obsessively pushing their cause. Users may not get a balanced opinion when there may be better options. Users can make better decisions if they're assisted and provided with options and information in a relatively unbiased manner. I don't generally find that on community support forums. It is simply the way forums work.
My initial impression is the sign up is cumbersome for Australians with Telstra being positioned between users and Microsoft. For some this will create confusion and means they will need IT support for the sign up, which really shouldn't be the case. If you're not the type of person who can set up your own email then you will need assistance. I felt a number of the features such as SharePoint will probably not be used by micro and small businesses and the web site tool is very limited in what it offers.
I looked at the needs of a few of my clients (micro and small business) and in each case it would be hard for them to justify moving to Office 365. Office 365 does offer some good new features for them, but at the same time they lose features they need.
If you have a business that doesn't have a web presence, you are using your Internet Service Provider's email address, or worse, Gmail, Hotmail or Yahoo mail for your business, and would like to be more mobile, then Office 365 could be a very good match for you. But do make sure you take into account what you'd like to do in the future so you don't outgrow Microsoft's service.
My aim is to assist clients by providing them with advice and guidance as to whether Office 365 can be used as a tool in their business. I know of at least two businesses who could potentially benefit from moving to Office 365.
The funny thing is if Microsoft had simply provided the option for people to upload their own html or PHP based site rather than their restrictive canned approach, I'd have quite a few more clients. There are some real benefits to be had from using Office 365, but the restrictions make migrating to Office 365 much harder to justify.
It really is a case of reviewing the client's needs and then seeing if Office 365 can match those needs, or whether a different solution is required.
Kelvin Eldridge
www.OnlineConnections.com.au
The recent activity of hackers making passwords of hundreds of thousands (possibly millions) of people public is a concern, but not only for the reason that these people’s accounts have been compromised, but what it means to everyone else. Yes that means you.
What it means is if you are using a password you think is secure it may not be. Armed with a simple list of commonly used passwords the ability to hack someone's account now becomes much easier.
I decided to check out a hacktivists site and found a file which they made public with 62,000 email addresses and passwords. Yes those using those email addresses and passwords across multiple accounts such as Facebook and Email could have had all their accounts compromised. We know that. But what is less apparent is these databases can now be used to try to hack into other people's accounts.
I decided to take the list of 62,000 email addresses and passwords and create a list of passwords. Visually checking the list there is quite a bit of duplication so the appearance of some passwords may be overstated. However the list does give a good feel for the usage of passwords.
To help my clients my thought was to enable you to see if your password appears on one of these databases being made available by the hackers. We know names, places and dictionary words are common lists used by hackers. But now hackers have a more targeted list based on the actual usage by people. The question is, has your password been hacked? Does your password now appear in a hackers database making it easier for others to hack into your account.
The next thought I had is how do I make the list available to others. Making a list available on line for others to check sounds like a good idea, but really, who’s to say I'm not a hacker trying to get a better list of passwords. I've seen a database where you can check if your email address is on the hackers’ databases they've released, but really who is to say this simply isn't a site designed to collect additional email addresses. You can't be too careful.
I decided to make the list of passwords available to clients as an Excel spreadsheet. That means people download the spreadsheet and can check it on their computer. There is thus no sharing of your information and everything is open. I had thought about a program but again who is to say the program isn’t collecting information you enter. A spreadsheet is a good way to share the information and you can use Control+F (the find facility) to check for your password.
The following is the top 20 passwords. If you're using one of those passwords you should immediately change it.
123456
123456789
password
romance
102030
mystery
ajcuivd289
shadow
tigger
123
bookworm
dragon
sunshine
reader
12345
purple
maggie
reading
1234
angels
The spreadsheet with the full list of passwords to enable you to check your password is available free to clients of Online Connections and Justlocal upon request.
Kelvin Eldridge
www.OnlineConnections.com.au
I read the blog post on Credit Matters (Why Did You Do it?... Read More) and shortly after watched a TV news report on people buying cars without ever seeing the car, where there was no traceable contact information and yes the people were scammed and lost their money.
It is important in business and in private life, when dealing with others, to know the person is who they say they are. Scammers are ever present both in business and our private lives. Kim Radok had a good story to share in his post Why Did You Do It?
Next time you’re about to do something that doesn’t feel right, remember evolution has given you the tools, the instinct to know when something doesn’t feel right. If you get that feeling that something doesn’t quite feel right, don’t just go for it. Pause for a moment and think things through.
As an example I once worked for a partnership and was offered a company car as part of the salary package. There was an agreement I needed to sign. I said I couldn’t sign the agreement as it contained a clause which meant I’d have to pay out the company car should I leave and I wasn’t prepared to take that risk. Sometimes things don’t work out and we need to plan for that situation. The human resources manager said it was a formality. The partners had never enforced the payout before. So based on what I believed was a verbal commitment and understanding signed the letter of employment. My gut feeling was correct and that was a very costly mistake I learnt from. If it doesn’t feel right, don’t do it.
If you’re in business check out Kim’s blog and benefit from the wisdom he shares.
- Kelvin Eldridge
www.JustLocal.com.au
The security issue with viewing potentially malicious PDFs in the Apple iPhone/iPad/iPod Touch operating system has now been patched and the updated iOS 4.3.4 operating system is now available.
This update applies to the iPhone 4 (GSM), iPhone 3GS, iPad 2, iPad, iPod Touch (4th generation) and iPod Touch (3rd generation).
I'd highly suggest downloading and installing the update as soon as possible.
Kelvin Eldridge
www.OnlineConnections.com.au
One marketing strategy I’ve seen from Microsoft tends to confuse people and it happens every time a service pack reaches the end of its support life. I saw this a while ago with Windows XP and when I read the news item, it really made me feel that Windows XP support was ending. It wasn’t. It was only for those with an older service pack. The following is a section from the Microsoft blog.
I wanted to remind folks that as of today July 12th, Windows Vista Service Pack 1 is no longer supported. We recommend folks look at upgrading to Windows 7... Read More
As we can see there is a recommendation to get people to move to Windows 7 and thus a sale for Microsoft. But there is no need for any purchase. Simply upgrade to Service Pack 2.
If you don’t need to upgrade to Windows 7 there really isn’t much point. Simply upgrade your computer, whether it be Windows XP or Vista to the latest Service Pack. For those using Windows XP don’t get concerned. Windows XP reportedly will continue to be supported until 2014. By this time your computer will be nearly another three years older and Windows 8 will have well and truly arrived, perhaps even Windows 9. There isn’t anything wrong in skipping operating systems. If your computer is working for you and upgrading to later operating system doesn’t give you anything more, then why spend the money. In addition the money spent buying an upgrade, because they really are quite expensive, can go a long way towards part paying for the cost of new system complete with the latest operating system.
During my time supporting clients I’ve rarely upgraded clients’ operating systems to a different version. In fact can only think of at most about three-five computers so the clients machines were all on Windows XP and that’s out of many hundreds of computers. The computer usually reaches end-of-life before the operating system.
There are good business reasons to upgrade, such as having all users on the same operating system, and some good reasons not to upgrade, such as costly peripherals (printers, scanners, cameras, etc.) not working. So make sure if you upgrade that you’re doing it for the right reason rather than Microsoft’s posts which aren’t really explaining all the options a user has.
- Kelvin Eldridge
www.OnlineConnections.com.au
I read the following article about Mozilla Firefox 4 being end-of-life. Whilst quick release updates are understandable, not providing support for the users of previous versions of the browser and potentially exposing them is a real concern.
Mozilla has openly admitted it's focusing on consumers at the expense of businesses, after accelerating the release cycle of Firefox... Read More
As I understand by the articles I’ve read, once Mozilla makes a version of Firefox end-of-life it is no longer supported. If not being supported means there won’t be any security updates that could be a concern. I for one don’t know exactly what “no longer supported” really means, but I get a feeling it may mean no more work it done on the release. If that is the case I’d consider that to be a major problem.
Right now just 8% (according to my logs) of Firefox users are using Firefox 5. Since Firefox 4 has now been made end-of-life, that means around 49% of Firefox users (according to my logs) won’t receive security updates and that’s potentially an exposure for many people and that’s a concern.
I once read there were approximately 300 million Firefox users. If as the article states there are 2 million people downloading Firefox a day, if there are nearly half the users using Firefox 4, that means it would take three months to in theory to fully roll everyone over to Firefox 5. That is a long time to run with unpatched software in this age where a major focus of hackers is to infect web sites to infect unsuspecting users’ computers.
Yes, Firefox users can easily update to the latest version of Firefox, but the reality is many don’t for whatever reason and those people should not be exposed.
I thought I’d flag this for those using Firefox that they should at least determine their exposure.
- Kelvin Eldridge
www.OnlineConnections.com.au
I decided to start reviewing Office 365 for both current and future clients. Interestingly, during the beta period Office 365 was being promoted as $6 a month for the Office 365 for professionals and small business, but now that it has been released, it is $7.90 a month in Australia. I decided to check the pricing in other countries and found the following:
Australia - $7.90 AUD
United States - $6 USD
Canada - $7 CAD
New Zealand - $9.25 NZD
Great Britain - £4 GBP
It is interesting to see the different pricing, but really in the end, it is all about what the product does for you and whether it is value for money or not for you.
I found setting up Office 365 was a bit cumbersome and may be beyond many users. If people take it easy and spend the time to learn then they’ll get there, but it isn’t as easy as setting up a Gmail or Hotmail account for example.
For those thinking you’ll get Microsoft Office 2010 type functionality and speed on the internet you really need to think again. You’ll get reduced functionality and slower speeds. But keep in mind this is not desktop software and there may be additional functionality that assists you in your business. For example having access to your documents and files from anywhere in the world without carrying around everything with you may be just what you need. Only you know what you need.
For me I’m looking at my needs and the needs of clients and will review Office 365 against people’s needs. The first step however is to review Office 365 to find out what it does do and what it doesn’t do. As I review various aspects of Office 365 I hope to share my experiences via the MyAnswers service (www.MyAnswers.biz). I’ve already identified a number of issues for myself. It is too early to tell if they are show stoppers, or whether it simply means a different way to work.
Kelvin Eldridge
www.OnlineConnections.com.au
I read in the press Google were updating their main search page and today I noticed the changes in presentation. One change I’d suggest clients to avoid is the prompt to make Google search your home page. This appears at the top of the search results. I’m constantly surprised that many people do not realise browsers contain a search field (for example Internet Explorer has to search field at the top right) and you can set that search field to your favourite site engine. The search field is always present.
Those that have set their default page to Google search should think about setting their start page as blank. When I show this to people they are amazed at how fast their browser starts and they can get to the site they want to go to. Many people have the NineMSN page as their default page. They often say I can’t remove it, but once they realise every time they open their browser during the day the NineMSN page has to open first they realise starting with a blank screen is much more productive. Adding a button to their toolbar for NineMSN enables them to check the news when they want. As yourself one question. How many times a day do you open your browser and for most people it is many times a day. How often do you want to read the page you’ve made your home page. Usually the answer is around once a day. So it makes sense to set your home page to blank so your browser opens briskly.
For me the main visual change is the black row across the top. As to the main Google page I rarely use it as I always search using the search field in the browser to open Google search results. I also have a number of other search engines I regularly access (Word Check, IP address checker, JustLocal) which are all immediately available.
TIP of the day: Set your browser start page to blank. You’ll enjoy the new found speed you haven’t seen for a while.
Kelvin Eldridge
www.OnlineConnections.com.au
www.JustLocal.com.au
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